Last updated: 28th June, 2014
Effective from: 19th May, 2014

Your privacy is our priority

We are committed to protecting any data that we collect concerning you. By using our services, you agree to the use of the data that we collect from you in accordance with this Privacy Policy.

The privacy of the information you provide us on this website is very important to us. This document outlines and attempts to describe the scope and usage of the information we collect from you when you use our website and our practices in securing it. You can also learn what you can do to limit the amount of information you make available to ZechServer.com.

Please note that ZechServer.com reserves the sole right to update or change this Privacy Policy at anytime. Such updates, be they modifications, additions or deletions shall be immediately published to this same page and the date from which it takes effect will be provided at the top paragraph of this page. We will also announce such updates in the Announcements section of this website immediately after the updates so that you can review this Privacy Policy and know exactly what has changed.

If you continue to use our website after the Effective Date, it implies that you have acknowledged the updated Privacy Policy and have agreed to be bound by it. If however, you do not find the terms of the Privacy Policy agreeable, you will have to discontinue your use of this website.

ZechServer.com adheres to the Safe Harbor Principles and Guidelines as agreed to and set forth by the United States Department of Commerce and the European Union (EU) at www.export.gov/safeharbor.

What we collect

The information we collect from you are to enable us make our services available to you and to grant you access to use our website. This information includes your Personal Information and your Non-Personal Information.

Personal Information

Anytime you order for our services via ZechServer.com, we will require information that personally identifies you on the order form. We use this information to process your order (which is unique to you), provide you with the exclusive and particular service you ordered, and to provide subsequent technical support and correspondences pertaining to activity about your account, such as renewals, updates, upgrades, promotional offers, alerts and so on). The information required from you may include your contact information (Name, Email Address, Phone/GSM Number, Physical Address), date(s) service was provided, type(s) of service, payment method, amount paid and date, payment history, and other payment information. When we transfer personal information, we encrypt it before transport, making it obscure to any would-be interceptor. A security icon such as a “key” or “padlock” will appear beside your address bar in your web browser during such encrypted transfer.

Your information is kept safe with us as long as your account is active and is used solely for the purpose for which it is collected. It will also remain with us for only as long as we need it to serve you, or as long as the law permits. Every personal information you provide us will not be shared with third parties or external agents except where it is absolutely required to provide or extend a service you have opted for. We do not sell, rent or exchange your information with third parties or external agents. However, we do provide some of our services to you via contract agreement with service providers, affiliates and/or partners via links provided in the cPanel dashboard of your account.

In event that we may be required by law enforcement agencies or by court order to provide your personal information to government authorities, we will proceed to make such information available upon the receipt of a court order authorizing our cooperation with the law enforcement agents’ investigation. If we also notice that our services are being used for illegal activity, we reserve the right to notify law enforcement agents.

Non-personal information

Whenever a visitor uses our website, we collect tracking information such as the visitor’s IP address, the type and version of the web browser, the operating system of the device, time and date of visit, duration of session, and we store these information on a log file. We use this information to try to understand how visitors prefer to use our site: what sections of our website are more relevant to them, or which sections need to be updated or removed entirely depending on user interaction. In general, this data helps us make our service better and improve our website.

Data security and encryption

In order to ensure data fidelity and integrity of information transmitted from and to our website, we have taken measures to integrate adequate physical and electronic systems and processes to protect your information which we collect. We use the Secure Sockets Layer (SSL) data encryption technology on all our webpages where it will be required of you to enter your personal information. If your web browser is SSL-enable, you will see a key or padlock icon beside the address bar of your web browser when it is safe to transfer personal information online.

Our use of cookies

Every web browser has the ability to store cookies which are small text files stored on a user’s computer or device by a website to enable the user use the website more effectively. They are actually of two types: session cookies and persistent cookies. They serve different purposes and we use both of them depending on requirement and security considerations. The session cookie is only valid until you log out of the website or close your web browser. It is stored on our servers. The persistent cookie can be valid for as long as a year or more. It is stored on the user’s computer or device and can be invalidated by deleting it from the device. You can follow the instructions to do so as provided in the “Help“, “Settings“, or “Options” section of whichever web browser you use. This is however not recommended in most cases unless you know exactly what you are doing, and exactly which cookie you want to delete.

Please note that deleting a cookie from your web browser may affect the way you use a website, and in this case our website, ZechServer.com, and may lead to unexpected outcomes. Please be absolutely sure you know what you are doing. You can read up more on cookies by following this link.

Updating your personal information

You have the ability to review and update every personal information you have supplied us about you. To do this, log into your account and visit your profile page.

Need more information?

If you need more clarification on any clause mentioned in this Privacy Policy, or if you have questions about our practices on this website, contact us.